Shipping Policy

Last updated: 3/02/2026

At Derrica Cart Pvt. Ltd. , we are committed to delivering your orders safely and on time. This Shipping Policy explains how orders are processed, shipped, and delivered.

1. Order Processing Time

All orders are processed within 1–2 business days after confirmation
Orders are not processed or shipped on Sundays or public holidays
You will receive an order confirmation and tracking details once your order is shipped

2. Shipping Locations

We currently ship across India.
At this time, international shipping is not available.

3. Shipping Charges

Shipping charges (if applicable) will be displayed at checkout
Free shipping may be offered on select products or during promotional periods

4. Estimated Delivery Time

Delivery times may vary based on your location:

Metro cities: 3–5 business days
Other locations: 5–8 business days

Please note that delivery times are estimates and may be affected by unforeseen circumstances such as weather conditions, courier delays, or regional restrictions.

5. Order Tracking

Once your order is shipped, you will receive a tracking link via email or SMS to monitor the status of your delivery in real time.

6. Delivery Issues

If the delivery attempt is unsuccessful due to incorrect address or unavailability, the courier may attempt re-delivery
Derrica Cart is not responsible for delays caused by incorrect shipping details provided by the customer
In case of lost or undelivered packages, please contact us within 48 hours of the expected delivery date

7. Damaged Packages

If your order arrives damaged:

Do not accept the package, if possible
Contact us immediately with images of the package and product
We will arrange a replacement or refund as per our policy

8. Change of Shipping Address

Shipping address changes are allowed only before the order is dispatched. Once shipped, address changes cannot be accommodated.

9. Contact Us

For shipping-related questions or support, please reach out to us:

Email: shop@derricacart.in
Website: Derrica Cart Pvt. Ltd.